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Answers to Frequently Asked Questions About Solar.
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What are my options for the location of the solar panels? Do they have to go on my roof?

In order for the system to perform optimally, for your home or business, the solar panels need to face in a southern orientation. We offer different options for solar installation including: roof mount, ground mounts, and car ports. If you wanted to build a custom structure, such as a patio cover we would be able to provide that installation as well. We install high quality solar panels suited to your specific weather, space, and energy production needs.

What kind of roofs can the panels be installed on?

Solar can be installed on all roof types including tile, metal, composition shingle, flat roofs as well as tar and gravel roofs.

What will my electrical bill look like with solar?

This will be based upon your household's electrical usage and your selected system size. When we provide you with a free consultation, we will generate a month by month savings. This way you can see first-hand what your new electric bill will look like throughout the year with a solar panel system. In general, we try to design a system that will eliminate your electric bill completely for 3-6 months out of the year.

What does solar cost?

The cost of solar has become very affordable in the past 10 years making it a wise investment that quickly pays off. Currently many local utility companies are offering rebate programs. CPS Energy rebates are up to $25,000, Austin Energy rebates are up to $15,000 and GVEC rebates are up to $8,000 Oncor also has a solar pv rebate program based upon system size. In addition to utility rebates, the Environmental Protection Agency and The Department of Energy are encouraging Americans to go solar by giving you 30% of the cost of the system back on your federal income tax return up until 2016.

Are there financing options available for solar?

Yes. We offer 12 months same as cash financing & 2.99% for 144 months through a third party lender that we work with. There are also many local financial institutions that offer home improvement loans for solar. San Antonio Credit Union, Frost Bank, BBVA Compass, Security Service Federal Credit Union, and Randolph Brooks Federal Credit Union are some of the local banks that offer financing for solar.

I have a Home Owners Association; will they approve a solar panel installation?

Yes. There was a bill passed by The State of Texas prohibiting HOAs from denying ACC requests for solar panels. We will make this process as simple as possible for you by handling all HOA documents and ACC request submittals. We will work with your HOA directly so you do not have to.

Do I need to install a new roof before installing solar?

If your roof is older than ten years old we will refer you to a roofing company that we work with for a free roof evaluation. Based upon the roof evaluation, we may require roofing repairs or a new roof before installing solar.

How will a hail storm affect solar panels?

We only use the most reliable solar panels from top-rated manufacturers. All panels come tested from the manufacturer for hail damage at 90 mph winds and one and quarter inch size hail.

What kind of maintenance and upkeep is necessary for a solar panel system?

Maintenance is not necessary for the upkeep of a solar PV system. All panels come with a 25 year manufacturer's warranty and all of our systems come with a 10 year warranty on all parts and labor. We do recommend that you have your panels cleaned once a year for maximum efficiency.

How long does installation take?

Once we have all permits, material, utility company and HOA approvals. The average installation time is 2-5 days depending on the size of your system. From signed proposal to final commissioning (activation) the average time frame is 60 days.

Will I receive any compensation from my utility company if my system produces energy that I do not use?

Yes. If you are interconnected to the grid, your system may have a bi-directional meter installed depending on your jurisdiction. This is also known as net metering which allows the utility company to measure the amount of electricity sent back to the grid from over production of your solar system. The amount the utility company pays for this overproduction varies by utility company.

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All solar installations will be performed by IES Residential, Inc. TX Lic# 17438

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